Treatment of Personal Data

Data Controller
VALENÇA GUESTHOUSE
NIF: 276184793
Address: Urbanização Santa Luzia 1, 4930‑651 Valença, Portugal
Email: valencaguesthouse@gmail.com
Phone: +351 928 142 906
Website: https://valencaguesthouse.com

Purpose of Processing

In accordance with the General Data Protection Regulation (GDPR), we inform you that your personal data will be processed for the following purposes:

  • To provide and manage the holiday accommodation service.
  • To respond to enquiries, requests for information, or communications submitted through our website.
  • To inform you about services and activities offered by VALENÇA GUEST HOUSE.

No automated decisions will be made based on your personal data.

Legal Basis

Your personal data is processed on the basis of:

  • Your consent, when you voluntarily contact us.
  • Performance of a contract, when you request or use our accommodation services.
  • Compliance with legal obligations, when applicable.

Data Retention

Personal data will be retained:

  • For as long as the business relationship is maintained.
  • Until you request its deletion.
  • For 1 year from the last confirmation of interest.
  • For the time necessary to comply with legal obligations.

Recipients

Your data will not be transferred to third parties except:

  • When required by law.
  • When necessary for the provision of services through authorized data processors.

No unauthorized transfers will be carried out.

Rights of the Data Subject

You may exercise the following rights regarding your personal data:

  • Access
  • Rectification
  • Erasure (right to be forgotten)
  • Restriction of processing
  • Objection
  • Data portability
  • Withdrawal of consent

To exercise these rights, please send an email to:
valencaguesthouse@gmail.com
along with valid proof of identity (passport, national ID card, etc.).

You may also file a complaint with the competent Data Protection Authority.

Consent

The purpose and intended use of your personal data is to provide the requested service. By checking the corresponding boxes and clicking ACCEPT, you consent to the processing of your data for the purposes described. Please note that some purposes are essential to provide the service; if you do not accept them, we may not be able to process your request.